Frequently Asked Questions

Everything you need to know about your Elite Eleven gear.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, socks and water bottles cannot be returned.

How should I care for my performance wear?

To maintain the integrity of the fabric, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.

Do you offer international shipping?

Yes, Elite Eleven ships worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your destination.

Can I change or cancel my order after it's placed?

Our warehouse processes orders quickly to ensure fast delivery. Once an order is placed, we have a very limited window to make changes. Please contact support immediately.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.